AFA Stores Review An Online Furniture Store With 1,500+ Reviews, Praise for Packing and Complaints About Shipping

AFA Stores is an online furniture retailer, not a single furniture brand. It carries pieces from many manufacturers across bedroom, living room, dining, office and décor categories, including chairs, nightstands, tables, bookcases and lamps. That multi-brand model gives shoppers a wide range of styles and price points in one place, which helps when furnishing several rooms at once. It also means quality and shipping times depend on the brand and supplier behind each item. AFA Stores is based in Union, New Jersey, and has built up more than 1,500 Trustpilot reviews, many from the last 12 months, which shows steady sales volume. For shoppers comparing online furniture stores, the range and review volume make AFA a credible option.

AFA Stores’ positive reviews focus on arrival condition and product quality. “The chair arrived in good shape and was well packed” addresses one of the biggest worries with online furniture: damage in transit. “The night stand came already assembled and is gorgeous!” shows that some pieces arrive ready to use, which saves time and frustration. “The lamps I purchased were easy to assemble and fit in the space perfectly” speaks to accurate product descriptions and dimensions, which matter when you can’t see items in person. With 58% five-star ratings across more than 1,500 reviews, many customers clearly get what they expect.

AFA Stores’ biggest weakness is how long deliveries take. One buyer said bookcases take “forever to get them (weeks),” and another wrote “Still haven’t received item. Shipping time is ridiculous.” Because AFA sells many brands, some items ship from suppliers on their own timelines, and furniture freight is slower than parcel shipping. Before ordering, check the estimated delivery time on each product page. If you need furniture by a specific date, choose items marked as in stock or quick-ship, or order well ahead. Keep your order confirmation and tracking details, and contact support if an estimate passes. AFA replies to only about 12% of negative reviews, but usually within a week, so contacting support directly gets better results than waiting.

Many online furniture purchases need assembly, and AFA Stores is no exception. One three-star reviewer noted assembly was “a very difficult task for someone with arthritis,” which matters for older buyers and anyone with limited hand strength or mobility. Some products arrive pre-assembled, like the nightstand one customer praised, so check each product’s assembly details before buying. If assembly is hard for you, filter for assembled items where possible, budget for a local assembly service, or ask family or friends to help. Lighter items such as lamps tend to be simple. Larger pieces like bookcases and tables usually take more work. Planning ahead turns the experience from frustrating to manageable.